Customer information security

Purpose and scope of collection

In some cases, our company requires customers to provide information about the company, full name, contact person, phone number, email. This information is provided so that we can contact and support customers. In case of detecting illegal behavior and use of customer information on the website, customers please notify us promptly so that we can take appropriate measures.

Scope of information use

The Company uses the information provided by customers to:

• Send notifications about information exchange activities between customers and the company
• Contact and deal with customers in special cases
• Do not use customer's personal information for purposes other than confirmation and contact related to transactions with the website.
• In case of legal requirements: The Company is responsible for cooperating in providing customer personal information when requested by judicial agencies including: the Procuracy, the court, the police investigation agency related to any violation of the law by the customer. In addition, no one has the right to infringe on the customer's personal information.

Information storage time

Customer personal data will be stored until a cancellation request is made. In all other cases, personal information will be kept confidential on our server.

Address for collecting and managing personal information

Means and tools to access and edit your personal data

Customers have the right to update, correct or cancel their personal information by requesting our company to do so.

Commitment to customer information security

• Customer personal information on the website is committed to absolute confidentiality according to the website's personal information protection policy. The collection and use of each customer's information is only carried out with the consent of that customer, except in cases where the law provides otherwise.
• Do not use, transfer, provide or disclose to any third party any customer's personal information without the customer's consent.
• In case the server storing information is hacked, leading to loss of customer personal data, we will be responsible for reporting the incident to the authorities for investigation, timely handling and notification to the customer.